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Septic & aerobic system service
Hill Country Septic Service Hill Country Septic Service

About us

Septic service built for Hill Country ground

We focus on one thing: keeping residential septic and aerobic systems working on the rocky, sloped lots of Dripping Springs and the western Hill Country.

Who we are

Hill Country Septic Service is based in Dripping Springs and works on septic systems for homes outside city sewer. That includes septic tank pumping, aerobic maintenance contracts, repairs, inspections for home sales, drain field work, risers and lids, new system installs and emergency calls when sewage backs up.

We work on residential systems, the kind found on acreage, ranch properties and rural subdivisions across Hays, western Travis, Burnet and Blanco Counties. Our focus is narrow on purpose. Septic systems in this part of Texas face conditions that most of the state does not, and knowing those conditions well is the best way to do the job right.

Limestone road cut and valley view in Hays County, Texas
Photo: CMBJ, CC BY-SA 2.5
How we work

Four things we do on every job

Find the real cause

We look at the whole system, from the house drain to the field, before we recommend a fix. Pumping a tank will not fix a failed air pump, and we will tell you so.

Plain-language findings

You hear what we found in everyday words, with photos when they help. You will know what is working, what is worn and what can wait.

Records that stay in order

For aerobic systems, every visit is written down so your maintenance contract and the paperwork your permit office expects stay current.

Built around the ground

Rock, slope, creeks and wells shape what a system can do here. We plan our work around the conditions on your lot, not a one-size-fits-all approach.

Conventional and aerobic systems

A conventional septic system is simple. Wastewater flows into a buried tank, where solids settle to the bottom and grease floats to the top. The liquid in the middle flows out to a drain field, where the soil filters and treats it. There are few moving parts, so most of the care is pumping the tank on a regular schedule and keeping the field clear of cars, roots and extra water.

An aerobic treatment unit, often called an ATU, does more of the work inside the tank. An air pump pushes oxygen into the water so bacteria can break waste down faster. The treated water passes through a chlorinator and is then sprayed over the yard or sent out through drip lines. These systems clean water well and fit on small or rocky lots, but they depend on an air pump, timers, floats, alarms and chlorine. When one of those parts fails, the whole system suffers.

We work on both types. Many calls start with a homeowner who is not sure which one they have, and that is fine. We will find the tanks, look at the setup and explain how your system works and what it needs from you.

Why Hill Country ground matters

Around Dripping Springs, Wimberley and Johnson City, the soil can be only a few inches deep over limestone or caliche. Water does not soak into solid rock, so a standard drain field may have nowhere to go. That is a big reason aerobic systems with spray or drip dispersal are so common here. On other lots, pockets of clay drain so slowly that a field stays soggy for days after a storm.

Slopes add another challenge. Steep yards shed rain fast, and runoff can pour across a spray area or wash soil off a field. The weather swings too. Long dry spells bake the ground hard, and then a heavy storm can flood tank lids and set off high-water alarms in a single afternoon. A system that looks fine on a calm day may struggle in either extreme.

Water quality is the part that matters most. Much of this land drains to Onion Creek, Barton Creek, the Blanco River and the Pedernales River, and parts of it sit over the Edwards Aquifer recharge and contributing zones. Many rural homes also draw from private wells. A failing septic system here can affect the water your family and your neighbors drink. That is why we take setbacks, leaks and surfacing water seriously, even when the smell is mild.

An honest process

Every visit starts with a few questions. What are you seeing? When did it start? Have you had guests, heavy rain or extra laundry lately? Then we locate the system. On older properties the lids may be buried, so finding them is part of the job. Once the tanks are open, we check sludge and scum levels, look at the inlet and outlet, test the air pump, floats and alarms on aerobic systems and walk the field or spray area.

When we are done, you get plain-language findings. We tell you what is working, what is wearing out and what needs attention now. If a repair is needed, we explain why and lay out your options, including what can wait. We would rather fix the one part that failed than sell you work you do not need. If the right answer is a new system, we will explain how we reached that view and what the permit process looks like.

Keeping maintenance contract records

Texas requires aerobic systems to be maintained under a contract with a maintenance provider licensed by TCEQ. In Hays County, new aerobic systems come with an initial two-year contract, and the owner must keep the system maintained after that. When a home is sold, the county expects a maintenance contract to be filed for the new owner. Rules can differ in other counties and cities, so check with your local office.

Good records protect you. Each maintenance visit should note the date, what was checked, the condition of the air pump, alarms, chlorinator and spray heads, and any sludge readings. Those reports are what the permit office reviews, and they are what a buyer's inspector will ask for when you sell. We keep these records for every system we maintain, so you are not hunting for paperwork when a contract renews or a sale is pending. See our aerobic septic maintenance page for what a visit covers.

What you can check yourself

You do not need tools or training to keep an eye on your system. A quick look once a month, and after big storms, can catch many problems early. If anything below looks wrong, it is a good time to call. If sewage is coming into the house, stop using water and call right away.

Look at the alarm panel

On an aerobic system, the panel should be quiet with no warning light. If the alarm sounds, check the breaker first and cut back on water use for a few hours.

Listen for the air pump

Most aerobic air pumps hum steadily all day. If the pump is silent or sounds rough and loud, it may be failing, and the system will start to smell.

Check the chlorinator

If your system has a tablet chlorinator, open it and make sure the tube has tablets made for septic use. Never use pool tablets.

Walk the yard after rain

Look for soggy spots, standing water or a sewage smell over the tank, the field or the spray area. Note where and when you see it.

Watch the spray heads

When the system sprays, the heads should pop up and spray evenly. Heads that stay down, leak or spray onto a driveway or a neighbor need attention.

Keep your paperwork

Save your permit, maintenance reports and pumping receipts in one folder. They help any technician and they matter when you sell the home.

Questions to ask any septic company

Whether you call us or someone else, these questions help you compare companies and avoid surprises. We are glad to answer every one of them.

  • Do you hold the right TCEQ license for this work? Texas licenses septic installers, maintenance providers and site evaluators through TCEQ. Ask which licenses the company holds and look them up on the TCEQ website before you hire anyone.
  • Will you show me what you found? A good technician will open the lids, explain what they see and show you photos if you cannot look yourself. Be careful with any company that recommends major work without showing you why.
  • Does this job need a permit? New systems, many repairs and most field replacements need a permit from your county, city or other local office. Ask who will apply for it and who handles the inspections.
  • What is included in the maintenance contract? For aerobic systems, ask how many visits a year are included, what gets checked, whether chlorine is included and how the visits are reported to the permit office.
  • Is pumping included or separate? Many aerobic maintenance contracts do not include pumping. Ask how you will know when the tank needs it and how that work is billed.
  • What happens if you find a bigger problem? Ask how the company handles surprises. You should hear about the problem and your options before any extra work starts.
Service area

Where we work

We are based in Dripping Springs, along US-290 in western Hays County. From there we cover the Hill Country toward Wimberley and Johnson City, north to the Lake Travis area and east to the rural edges of Buda, Kyle, San Marcos and Southwest Austin. In towns that are mostly on sewer, we focus on the acreage and outlying homes that still use septic.

Need septic service in the Hill Country?

Call or send a request. We will ask a few questions about your system and the property, then schedule a visit.